City of Red Deer

Victim Services

Our Victim Services Unit is police-based and works with the Red Deer City Detachment of the RCMP to provide support, information and referrals to residents of the City of Red Deer who are victims of a crisis, trauma or tragedy.

Services

Victim Contact

Red Deer City Victim Services Unit will initiate contact with a victim(s) under 4 conditions:

  • Crisis Call Out
    Police request Red Deer City Victim Services Unit attend scene.
  • Self-Referral
    Victim calls or attends the Red Deer City Victim Services Unit office.
  • Consent
    Police Officer offered Red Deer City Victim Services Unit services and a victim verbally consents to being contacted.
  • Proactive Referral
    Police Officer makes a Proactive Referral to Red Deer City Victim Services Unit and requests Red Deer City Victim Services Unit contact victim & officer support, community referrals and/or court information.

If a victim declines further assistance or follow-up contact, their Red Deer City Victim Services Unit file is concluded. All Red Deer City Victim Services Unit contact with victims is documented.

Personal Support

Support is provided through home visit(s), office visit(s), phone contact(s) and court accompaniment. Home visits are only conducted if there are no safety concerns for Advocates.

Advocates normally make initial contact with the victim by phone, offering assistance, comfort, support, and referrals to other agencies where appropriate. Information packages containing community resource information; applicable government forms: Victim Impact Statements, Restitution and/or Financial Benefits (injuries) – as applicable; and prevention information as offered. 

Domestic Violence Follow-Up

Red Deer City Victim Services Unit Advocates contact domestic violence victims to offer support, information and appropriate community referrals. For the Advocates safety, home visits are not conducted and the victim is encouraged to attend the office.  

Community Referrals

Victims are given information on appropriate community and government agencies for additional or long-term support and assistance.

Some of the community agencies include: Central Alberta Sexual Assault Center, Central Alberta Women’s Outreach, Central Alberta Women’s Emergency Shelter, Alberta Mental Health and Social Services. 

Note:

Red Deer City Victim Services Unit does not provide your information to these agencies. It is the victim's choice whether or not to contact these agencies and access their services.

Red Deer City Victim Services Unit

We Will Help You Every Step Of The Way

Red Deer Victims Services Unit