City of Red Deer
Victim Services
Services
Victim Contact
Red Deer City Victim Services Unit will initiate contact with a victim(s) under 4 conditions:
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Crisis Call OutPolice request Red Deer City Victim Services Unit attend scene.
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Self-ReferralVictim calls or attends the Red Deer City Victim Services Unit office.
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ConsentPolice Officer offered Red Deer City Victim Services Unit services and a victim verbally consents to being contacted.
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Proactive ReferralPolice Officer makes a Proactive Referral to Red Deer City Victim Services Unit and requests Red Deer City Victim Services Unit contact victim & officer support, community referrals and/or court information.
If a victim declines further assistance or follow-up contact, their Red Deer City Victim Services Unit file is concluded. All Red Deer City Victim Services Unit contact with victims is documented.
Personal Support
Support is provided through home visit(s), office visit(s), phone contact(s) and court accompaniment. Home visits are only conducted if there are no safety concerns for Advocates.
Advocates normally make initial contact with the victim by phone, offering assistance, comfort, support, and referrals to other agencies where appropriate. Information packages containing community resource information; applicable government forms: Victim Impact Statements, Restitution and/or Financial Benefits (injuries) – as applicable; and prevention information as offered.
Domestic Violence Follow-Up
Red Deer City Victim Services Unit Advocates contact domestic violence victims to offer support, information and appropriate community referrals. For the Advocates safety, home visits are not conducted and the victim is encouraged to attend the office.
Community Referrals
Victims are given information on appropriate community and government agencies for additional or long-term support and assistance.
Some of the community agencies include: Central Alberta Sexual Assault Center, Central Alberta Women’s Outreach, Central Alberta Women’s Emergency Shelter, Alberta Mental Health and Social Services.
Red Deer City Victim Services Unit does not provide your information to these agencies. It is the victim's choice whether or not to contact these agencies and access their services.
Red Deer City Victim Services Unit
We Will Help You Every Step Of The Way
Red Deer Victims Services Unit